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This page provides the legally required information in connection with payment reminders and the possible interruption of energy supply due to outstanding payments.
The information explains your rights and obligations as a customer, the potential consequences of late or nonpayment, and the options available to avoid an interruption of supply.
The information is available for download as a PDF file in the respective language.
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Arabic version (العربية)
Bulgaric version (Български)
German version
English version (English)
French version (Français)
Greek version (Ελληνικά)
Polish version (Polski)
Romanian version (Română)
Russian version (Русский)
Turkish version (Türkçe)
Ukrainian version (Українська)